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Department of Consumer Affairs to organize 'Consumer Empowerment Week' from 14th to 20th March 2022

Consumer Affairs Day

March 14, 2022 to March 20, 2022

Department of Consumer Affairs is organizing “Consumer Empowerment Week” from 14th to 20th March 2022 to celebrate and commemorate 75 years of progressive India and the glorious history of its people, culture, and achievements as a part of Azadi Ka Amrit Mahotsav. The celebrations coincide with World Consumer Rights Day, which falls on 15th March. Department of Consumer Affairs will organize several activities at various places in the country.

On the opening day of the celebration, field units of organizations under the Department i.e., Bureau of Indian Standards (BIS), Indian Institute of Legal Metrology (IILM) Ranchi, National Cooperative Consumers’ Federation of India Limited (NCCF), National Test House (NTH) and Regional Reference Standards Laboratories (RRSLs) will conduct rural outreach programs in 75 villages. The outreach program will create awareness about various initiatives of interest to the local populace like National Consumer Helpline (NCH), features of Consumer Protection Act 2019, BIS standards, details to be seen on pre-packaged commodities, Use of ISI marked pressure cookers and helmets, purchase of hallmarked gold jewelry and use of proper weights and measures.

On 15th March 2022, the Department will celebrate World Consumer Rights Day. The main event is being organized in New Delhi and the theme this year is “Fair Digital Finance”. The event will be inaugurated by Shri Piyush Goyal, Union Minister of Consumer Affairs, Food and Public Distribution, Textiles, and Commerce & Industry. Shri Ashwini Kumar Choubey, Minister of State for Consumer Affairs, Food and Public Distribution and Environment, Forest and Climate Change, Shri Mr. Justice R K Agarwal, President of National Consumer Disputes Redressal Commission (NCDRC), Shri Nandan Nilekani, Non-Executive Chairman of Infosys, and other dignitaries are expected to grace the occasion. Dedicated sessions have been earmarked to discuss issues facing consumers. The Department is also launching a virtual exhibition on 75 years of scientific and organizational journey of BIS, RRSL, and The National Test House (NTH).

A virtual conference on e-commerce will be organized on 16-17, March, 022. A quiz will be organized in collaboration with MyGov which is open to all participants and certificates will be given to all participants and the best entries will win prizes. In addition, many other activities from 14-20, March 2022 have been planned by BIS, NTH and RRSL.to commemorate Consumer Empowerment Week during the Azadi Ka Amrit Mahotsav.

Detailed Action Plan

Sr. No Date Name of the Organisation Location Event
1 14/03/2022 DoCA New Delhi Tweets will be posted on social media
NTH (NR) Ghaziabad Visit of general public/consumer to see the Test Facilities of NTH (NR), Ghaziabad.
Visit of general public/consumer to see the Test Facilities of NTH (NR), Ghaziabad. Chennai Chennai
NTH (NWR) Jaipur Awareness program in nearby Villages/ Development Authorities/ Jal Nigam/Corporation office to aware those about testing like water testing, building materials, Plastic, Polymer, PVC and XLPE Insulated Cables used in daily life.
NTH (WR) Mumbai Open house for the General public and presentation will be made on Consumer Awareness and Quality Assurance.
NTH (ER) Kolkata Open house for Consumers/ Students to see the demonstration of NTH (ER) testing facilities.
IILM Ranchi Online Seminar on Legal Metrology system in India and its importance and Latest amendments in the Legal Metrology (Packaged Commodities) Rules,2011
RRSL RRSL Awareness camp among shop keeper/industries on Requirement of provisions of LM Act/ PC Rules – Ahmedabad
Sindi Market, Maninagar
Vastral, Market
Prahlad Nagar, Market
Vatva Market, Association
IsanpurMarket
BIS Mumbai Exposure visit on Quality testing for students
2 15/03/2022 DoCA New Delhi A Virtual Exhibition to be undertaken with the scientific subordinate organizations of this Department viz. BIS, NTH, and IILM.
DoCA New Delhi Tweets will be posted on social media
NTH (NR) Ghaziabad One stall of NTH in open market displaying all the products to the consumers along with banners.
NTH (NER) Guwahati Arrangement for Customer Meet.
NTH (SR) NTH (SR) One stall of NTH(SR) in the open market to display the facilities available at NTH labs
NTH (NWR) Jaipur Consumers Meet (presentation on importance of testing of Fire Extinguisher Ball and TMT Bar, Footwear, Paper, and Allied products).
NTH (WR) Mumbai Conveying a message of Consumer Rights to the general public through distribution of pamphlets, displaying banners, etc.
NTH (ER) Kolkata Virtual Workshop on Consumer Rights and role of Consumer Forums.
IILM Ranchi Workshop on World Consumer Rights Day
RRSL Ahmedabad School Awareness – Consumer Rights/ LM requirements on World contusion day
BIS Mumbai Exposure visit on Quality testing for industries
3 16/03/2022 DoCA New Delhi Tweets will be posted on social media
NTH (NR) Ghaziabad Arrangement for Customer Meet.
NTH (SR) Chennai Arrangement for Customer Meet.
NTH (NWR) NTH (NWR) One stall of NTH in open market displaying all the products which can be tested at NTH to the consumers along with banners.
NTH (WR) Mumbai The open house will be done by Civil Laboratory
NTH (ER) Kolkata Customer meets at NTH (ER), Kolkata
RRSL Ahmedabad Camp for verification/stamping of PWM/ Thermometer/ B.P. meter as GATC at manufacturing factories at Ahmedabad
BIS Ghaziabad
Delhi
Standards club activities in school/colleges
Protecting the rights of Indian Consumers- BIS activities
4 17/03/2022 DoCA New Delhi Tweets will be posted on social media
NTH (NR) Ghaziabad Webinar by Electrical lab on Electrical appliances used by customers
NTH (SR) Chennai Telecast of Director NTH(SR) message in Doordarshan to tell consumers about the Testing facilities
NTH (NWR) Jaipur A webinar on “Harmful Effects of Microbiological Parameters in Drinking Water as per IS 10500:2012” will be organized through a Physical / Virtual Platform.
NTH (WR) Mumbai Virtual Awareness Programme for future generation (Engineering College Students)
NTH (ER) Kolkata Drinking water awareness program by Mobile Test facilities of NTH (ER) at Kolkata region by Chemical Laboratory.
IILM Ranchi Street Play (Nukkad Natak) program
RRSL Ahmedabad Awareness in Hospitals/Clinics among Doctors/nurses/technical staff for verification/ stamping of weighing & measuring instruments and verification as GATC on the spot.
BIS Chennai Industry meet with focus on a collective journey from independence to Atmanirbhar in Quality
5 18/03/2022 DoCA New Delhi Tweets will be posted on social media
NTH (NR) Ghaziabad
  1. Awareness program in nearby Development authorities/ Jal Nigams /Corporation offices to aware them of testing like water testing Building materials etc. Used in daily life.
  2. Telecast of Director, NTH(NR), Ghaziabad message in Doordarshan to tell consumers about the testing facilities and benefits of testing, etc
NTH (SR) Chennai Webinar by Chemical Lab on Testing of Drinking Water.
NTH (WR) Mumbai Seminars/Webinars on various consumers products and quality assurance of those products like building materials, water, small electrical appliances, etc. to customers and the general public.
NTH (ER) Kolkata
  1. The proposed program for live telecast in Doordarshan by DG NTH/ Director of NTH (ER) regarding message to the public for Consumer rights and requirement of Quality Checks.
  2. Technical talk on “ Quality Control practices in India”
IILM Ranchi Visit of the Institute's Laboratories
BIS Guwahati Awareness program on Hallmarking
6 19/03/2022 DoCA New Delhi Tweets will be posted on social media
RRSL Ahmedabad Cleanliness drive in the local area at Vatva, Ahmedabad to create awareness among local people
BIS Chandigarh Licensee meet for creation of awareness in recent development in BIS conformity assessment scheme
7 20/03/2022 DoCA New Delhi Tweets will be posted on social media
RRSL Ahmedabad Nukkad Natak outside laboratory with school children for creating awareness of weights & Measures/cleanliness
BIS Chandigarh Industry meet with focus on a collective journey from independence to Atmanirbhar in Quality

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